Shipping policy

Shipping Policy

Last Updated: 15-June-2026

Thank you for shopping with Oistre.

At Oistre, we strive to process and deliver your orders as quickly and efficiently as possible.

Shipping Coverage

We currently offer shipping across India. Orders can be placed and delivered to serviceable locations nationwide.

Order Processing

  • Orders are processed within 1–2 working days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During promotional periods, festive seasons, or unforeseen circumstances, processing times may be slightly extended.

Delivery Timeline

Once dispatched, orders are typically delivered within 3–5 working days, depending on the delivery location and courier service availability.

Estimated total delivery time:

  • Processing Time: 1–2 working days

  • Shipping Time: 3–5 working days

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details via email, SMS, or WhatsApp (where applicable).

Delivery Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Transportation disruptions

  • Remote delivery locations

  • Other circumstances beyond our control

In such cases, we appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Contact Us

For any shipping-related queries, please contact us:

FISMO OISTRE PHARMACEUTICALS AND COSMETICS PRIVATE LIMITED
2nd Floor, Al Harsh Planet
Kuniyilkavu Road, Kozhikode, Kerala – 673004
Email: Oistreofficial@gmail.com
Phone: +91 99954 55994

We are committed to ensuring a smooth and reliable shopping experience for all our customers.